All Things Furniture wants you to be satisfied with your purchase. You may return merchandise purchased at All Things Furniture if it meets the criteria below. Refunds will be credited to the credit card used for the original purchase. Merchandise paid by check or money orders will be refunded by corporate check and mailed.
A refund will be issued in the event of furniture arriving in a damaged state, only. If your furniture arrives damaged, please take pictures of all damaged angles and send it to service@all-things-furniture. We will study the image (s) and start the return process.
All shipping charges are non-refundable. Customer is responsible for the return shipping costs, unless the item arrived damaged. All returned merchandise must be in "new" condition and in its original packaging. Proof of purchase is required and return authorization must be obtained prior to return of shipment. An order cannot be cancelled once it has shipped. If you decide to cancel your order after shipment, our standard return policy will apply. Please contact us at 1.800-221-1705 or at firstname.lastname@example.org for assistance in returning the merchandise.
5-Day Return Period
5 days from the date merchandise was received. No refunds will be issued after 5 days of receiving your furniture, so if your furniture arrives damaged, please tell us immediately.
With the White Glove Delivery
service, the delivery team as a courtesy will remove all debris and packaging.
Kindly ask the delivery team to allow you to keep all of the packaging if you feel a return
might be a possibility.
Email us email@example.com, with clear images of the damaged area.
We carefully inspect all merchandise before shipment. We encourage you to inspect all merchandise for possible damages upon receipt. In the event that damages occur in transit. Upon return, your merchandise will be inspected by us and all proper refunds will be issued.